Shipping policy

At MOTRIDZZ, we are committed to delivering your orders quickly and safely.

1. Order Processing Time
- All orders are processed within 1–3 business days
- Orders are not shipped on Sundays or public holidays

2. Shipping Time
- Delivery usually takes 3–7 business days across India
- Remote areas may take longer depending on location

3. Shipping Charges
- Shipping charges (if applicable) will be calculated at checkout
- Free shipping may be offered on selected products or promotions

4. Order Tracking
- Once your order is shipped, you will receive tracking details via SMS or email
- You can track your order using the provided tracking link

5. Delays
- Delivery delays may occur due to unforeseen circumstances such as weather, logistics issues, or high demand
- We are not responsible for delays caused by courier partners

6. Incorrect Address
- Please ensure your shipping address is accurate
- We are not responsible for orders delivered to incorrect addresses provided by customers

7. Damaged or Lost Packages
- If your order arrives damaged, contact us within 48 hours with proof (photos/videos)
- In case of lost shipments, we will coordinate with the courier partner to resolve the issue

8. Contact Us
For any shipping-related queries:
Email: support@motridzz.com